Let me start by saying the vendor SmartHome is excellent even when there are problems. This particular module didn't work well within my existing X10 system.
I was tired of buying X10 modules that went bad after a few months to a couple of years. I have a whole box full of bad X10 modules that I have bought over the last 20 years. I thought the Insteon system looked good because it would allow a gradual switch from the unreliable X10 system to Insteon.
I tried using this item mounted withing a fluorescent fixture to replace the X10 fixture module that had stopped working after 6 months of good performance.
The first Insteon module I received worked 1/2 the time and the rest of the time it required multiple presses of the X10 button because it would shut itself off after about 1 second. Usually it would stay on after the 3rd press of the button. One time it wouldn't stay on even after 14 button presses. I gave up and opened the curtains so I could see.
A call to SmartHome connected me to a polite and knowledgeable person. He suggested we cross ship a replacement and he e-mailed me a return label that would be paid for by SmartHome.
The 2nd module didn't work any better.
Another call to SmartHome connected me with a different, and very nice person that suggested using filter to isolate the fluorescent electrical noise from the Insteon module.
This filter didn't help at all.
Finally, I had to give up on using Insteon and returned everything then bought a Leviton X10 fixture module from SmartHome. It worked perfectly. I am hoping that the Leviton module will be more reliable than the X10 modules.
Again, SmartHome is an excellent company. The Insteon modules seem to have problems working in a mixed X10/Insteon system. I wound up talking with 4 SmartHome support people and all of them were polite and knowledgeable.
Get more detail about In-LineLinc Relay - INSTEON On / Off Module (Non-dimming) w/ Sense.
